1. APPOINTMENT BOOKING DEPOSIT

A $150 non-refundable booking fee is required to secure your appointment. The booking fee will go toward the service, and the remaining balance will be due on the day of your appointment.

2. LATE & NO SHOW

Everyones time is valuable, so if you are more than 10 minutes late you’ll be considered as a no show for your appointment. Your booking fee and appointment will be forfeited. No Exception. This is to keep our schedule on track and to be fair to everyone. Please take account of traffic and road closures, so you can arrive on time.

3. CANCELLATIONS

We request that you give 48 hours notice when canceling your appointment. Failure to do so will result in forfeiting your deposit. Please note that cancelling and rescheduling are not the same processes.

4. RESCHEDULING

Sometimes, unforeseen circumstances may arise that could force you to reschedule or postpone your procedure. Please understand that such changes affect not only your service provider, but other clients as well. Clients may reschedule once with a 48-hour advance notice.

If you DO NOT reschedule with a 48-hour advance notice you will lose your booking deposit and any other future appointments will require another $150 booking fee to book a new date.

  • You may reschedule up to 2 times (following the 48 hour advance notice) and rescheduled date must not exceed 6 months from initial date.
  • Any rescheduled appointments will result in no refund on deposit. You will be charged a new deposit when rescheduling.
  • No call-No shows or any notice under 24 hours before appointment will result in a full credit card charge.

5. PETS, CHILDREN & GUESTS

We love children and pets, but the law states that anyone that comes into our studio must be 18 years and older. So, please do not bring your children. For our San Antonio, there is a drop-off child care in the plaza. It’s recommended that you give Kids Space a call 210-545-7722 ahead of time to ensure available space.

Covid recommendations are still a priority at our San Antonio and Austin locations. For this reason, no guests are allowed to accompany you unless they are your translator. No pets are allowed in the facility due to sanitation guidelines set forth by the health department.

6. PAYMENT

We accept all major credit cards and cash. We DO NOT accept personal checks.

Last updated: October 24, 2022

1. APPOINTMENT BOOKING DEPOSIT

A $100 non-refundable booking fee is required to secure your appointment. The booking fee will go toward the service, and the remaining balance will be due on the day of your appointment.

2. LATE & NO SHOW

Everyones time is valuable, so if you are more than 10 minutes late you’ll be considered as a no show for your appointment. Your booking fee and appointment will be forfeited. No Exception. This is to keep our schedule on track and to be fair to everyone. Please take account of traffic and road closures, so you can arrive on time.

3. CANCELLATIONS

We request that you give 48 hours notice when canceling your appointment. Failure to do so will result in forfeiting your deposit. Please note that cancelling and rescheduling are not the same processes.

4. RESCHEDULING

Sometimes, unforeseen circumstances may arise that could force you to reschedule or postpone your procedure. Please understand that such changes affect not only your service provider, but other clients as well. Clients may reschedule once with a 24-hour advance notice.

If you DO NOT reschedule with a 24-hour advance notice you will lose your booking deposit and any other future appointments will require another $100 booking fee to book a new date.

  • You may reschedule up to 2 times (following the 24 hour advance notice) and rescheduled date must not exceed 6 months from initial date.
  • Any rescheduled appointments will be for the current rate.
  • No call-No shows or any notice under 24 hours before appointment will result in a full credit card charge.

5. PETS, CHILDREN & GUESTS

We love children and pets, but the law states that anyone that comes into our studio must be 18 years and older. So, please do not bring your children. For our San Antonio, there is a drop-off child care in the plaza. It’s recommended that you give Kids Space a call 210-545-7722 ahead of time to ensure available space.

Covid recommendations are still a priority at our San Antonio and Austin locations. For this reason, no guests are allowed to accompany you unless they are your translator. No pets are allowed in the facility due to sanitation guidelines set forth by the health department.

6. PAYMENT

We accept all major credit cards and cash. We DO NOT accept personal checks.

Last updated: October 24, 2022